Sometime in the Fall of 08, we altered a patron message from the cryptic ‘privilege has expired’ to ‘your library card has expired’. Envisionware continued to look for the old message, and since it did not recognize the new one, has continued to allow patrons with expired privileges to log on to computers. Thanks to Rose at Seaford for noticing that patrons were not coming for renewals in the same numbers recently! The new message is now configured in envisionware.
Patrons who check out library material or place holds would have got the message and taken action, but patrons who only use the library for PC access will now start to be blocked again if their card is out of date.
There is probably a three or four month backlog of computer-using only patrons who may have to be caught up with once the new setting is in place in envisionware, which will be starting this week.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment