Misread Item IDs

Some of you have already come across this. Since adding the items from Sussex Tech we have noticed that occasionally some barcode readers will misread a barcode only scanning a part of it. As fortune would have it this part matches a Sussex Tech item and the system checks it out or checks it in or what every Wizard you happened to be in at that time. The staff person knows because a pop up appears saying the item is now in transit to or in transit from Sussex Tech. The reason for this is the Sussex Tech items do not have 14 digit IDs as all the other items and as it happens their IDs closely match the first few digits of the public library IDs. Because of the way the scanners are set up on your PCs and work in Workflows we cannot prevent the partial scans. We have already ordered new barcodes for Sussex Tech items and it is my recommendation that they recode their existing items. This will take time so all we can do now is wait it out and remain vigilant. If an item gets mistaken for a Sussex Tech item and is checked out. You should:

1) check it back in (this will put it in transit to Sussex Tech)

2) send an email to Patricia Birch at Sussex Tech with the item ID so that she can receive it in (even though it is still on her shelf the system thinks that Brooks has it)

If you have any questions email me.

Vinny