Wednesday, November 01, 2006

Long Overdue Items

All, as we discussed at the last directors’ meeting, beginning this Monday Nov. 6th you will have a new notice appear in the Reports login. This notice will be titled [you library] Assumed Lost. This prints the same as your overdue notices so do not print the log with it. This first one could be a big one because it will encompass every item that is over 3 months overdue since the beginning of the system and the migration. You can mail them all out or go through them and mail only the ones you think might have any effect. This report will continue to run every Sunday evening at around 10:00 PM. So every Monday morning you will have these notices which will be the fourth and final notice to the patron. Here is the text of the notice.

“The following Library materials which are charged to your account have not been returned. Since you have not responded to previous notices sent to you, we assume they are lost. The following charges have been applied to your account.”

The report will then list the items and the charges.

This report will check the item in, bill the patron for the cost of the item and a processing fee of $4, then move the item into the location “Lost-assumed.” As I said this first one will be long but future weeks will see the number of notices drop. In many instances the truly long overdue items, (I’m talking from 2005) have already resulted in block those patrons accounts so if you haven’t heard from them by now chances are good that you won’t hear from them after this notice goes out. The ones that are more recent could be different and I suspect you will hear from some of those patrons. Unless I hear differently I will suspend the List Long Overdue reports as this new report will be running weekly and capture all of those in the process so the list would be redundant and a little out of date. If you have any questions email me.

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