more this afternoon on how to use tech to meet user/community needs.
What's next?
A new generation of library leaders is emerging, and they are learning and accommodating new methods of communication and service.
Reinventing libraries (again)
Enhancing the user experience- online and inhouse. take the library out of the library website and library walls. Make the library available to the user wherever they are- their own websites (facebook/google/yahoo), their phones, their browsers.
Of course, the users still need to enjoy a quality service and experience when they physically visit the library to access services.
Need a seamless way of delivering continuing/lifelong learning
Customizing services to meet generational expectations
Need to create "nostalgia moments" to engage future patrons
Need to make the library a desirable destination not an inconvenient chore.
Schools may be central place where gadgets can be used to engage in learning- the carnegie libraries allowed gaming (chess)
Become a participatory community center serving the community's needs- the goal should be to create great lives in the people served by the library
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment