Tuesday, May 12, 2009

Director's Station

Tentatively, it looks like this problem fixed itself! The SD consultant just looked at the data and couldn't see a problem. I have looked also, and the number are in line with where they should be based on past months. We're trying to find out what the problem was- possibly a report that exports the data to DS had failed.
UPDATE: Spoke to soon! The data is missing again this morning. Sirsi has isolated the cause as being a specific export report that is not completing as it should, and are going to investigate the reason why it is failing. It may be that the info is available on a day-by-day basis until the issue is resolved.

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