Reminder about TIPCAT and Wilmnet loans.

There have been a couple of questions concerning this procedure recently that suggest a number of staff are not clear on the procedure or in some cases don't know it is a service that we offer patrons. I placed a new section in the lib.de.us instructions page today for patrons to remind them that NCCo items are available to borrow, and as a refresher, here are the instructions as recently revised by Jane:

All public libraries have a bar code and PIN to place Holds on items from Tipcat and Wilmnet. If your library does not have one or does not know it, please contact one of the libraries in New Castle or Wilmington in order to get it. You need separate bar codes and PINs for New Castle and Wilmington.

When a library borrows materials from New Castle or Wilmington by placing a Hold on the item, those materials should be sent directly to you, the borrowing library using the library courier system.

When you are returning materials belonging to New Castle public libraries or Wilmington Institute, then you should return the items directly to the owning library in New Castle or Wilmington using the library courier system. These items should not go be returned via DDL.