Starting today there is a new Bill Reason in the drop down list. The reason is Replacement. You would use this as the reason any time you are billing a patron for the replacement of an item that has not been lost. Essentially this would cover the items that have been damaged and charged to the patron. I know we already have a bill reason for Damaged, but with this new reason there is no question that the bill is for a replacement for the item. Also, when a patron comes into your library to pay this bill the rule is the same as for a lost item, meaning the money collected is sent on to the library who’s item is attached to the bill. This will be on the agenda for the next director’s meeting and we will discuss it more but I wanted to give everyone a heads up so that when you see this reason in the list you’ll know why.
Wednesday, April 23, 2008
New BIll Reason
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