Resolution of Trick Holds Available

It looks as though we have discovered the issue and solution with the occasional occurrence of holds claiming to be available when they are in reality not present in your library for patron pickup. The clean onshelf holds report that runs daily for each library automatically sets an item to be available for the next patron on a holds list disregarding the library staff setting the item intransit when these items are checked in. The clean onshelf holds report has been modified and going forward will not change the status of onshelf holds items until staff discharges them into transit. Please send a message with the item ID# & patron barcode to sirsi.support@lib.de.us if you notice this issue occurring again.