Running Reports

I wanted to remind everyone who runs reports; there is no report that you SHOULD be running that will take over an hour to run. At most maybe 40 minutes for some lengthy list reports. Remember we are all sharing the print server so you report is just one of many that line up and if it has a problem and cannot complete it will back up all the other reports. So I want to let everyone know if you start a report and after an hour passes that report hasn’t finished you need to send an email to sirsi.support with the name of the report and what data you were hoping to get from the report. We can then go into the server and kill the report. As much information as you can provide will help us troubleshoot and see what went wrong. We haven’t seen much of this so that is a good thing. Just remember if you don’t have your report after an hour let us know.